Every company would do well to view customer interactions as normal human dialogue, and treat customers as they would friends. A STARTEK client, then the tenth largest multichannel video service provider and sixth largest cable Internet provider in the U.S., wanted to deliver exceptional customer service to beat new competitors entering the market. The media company turned to STARTEK to help it reconnect with its customers and create a single, friendly voice across the company.
Scripts are so 2010. Authentic human dialogue drives the customer care outcomes that companies need today.
Gogo Partners with Startek to Deliver Customer...
As the leader in inflight Internet services, Gogo keeps passengers connected and entertained on thousands of aircraft operated by leading global commercial airlines such as United, Delta, Alaska, Virgin America, and Japan Airlines as well as on...
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