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Elevate your CX with modular solutions designed to grow with your business needs

CX services

CX services

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Two contact center leaders discussing CX strategy

CX strategy

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An agent filled with happiness utilizes cutting-edge contact center technology

Contact center technology

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A happy call center agent speaking with the customer in a work from home set up

Agent experience and effectiveness

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Intelligent automation and self service

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Call center leader discussing insights from interaction analytics

Insights and analytics

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Customer experience insights

Be inspired and unlock your potential with the latest perspectives

Customer experience agent using AI to resolve a query

May 2024

Startek® launches Generative AI platform to empower agents and enhance customer experience 

Bridging empathy and efficiency: Startek® Generative AI equips agents to address customer needs with precision, empowering them to deliver exceptional experiences 

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Everest Group Matrix 2024 - Startek

Everest Group names Startek® as a Major Contender in Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 – APAC

Download for insights on Startek® CXM investments, strengths, partnerships and ESG initiatives.

October 2024

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GPTW banner 2024

Startek® India recognized among India’s Best Workplaces for Women 2024 – Top 10

Startek continues to lead in workplace excellence, following recent GPTW recognition as India’s Best Companies to Work For 2024.

October 2024

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Telkom tower SA

Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23% 

Telkom, South Africa's ICT leader, partners with Startek® to boost customer service excellence, offering end-to-end solutions, fiber, mobile, and IT services.

July 2024

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