Solutions

Elevate your CX with modular solutions designed to grow with your business needs

CX services

CX services

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Two contact center leaders discussing CX strategy

CX strategy

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An agent filled with happiness utilizes cutting-edge contact center technology

Contact center technology

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A happy call center agent speaking with the customer in a work from home set up

Agent experience and effectiveness

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A customer using self-service solutions in a customer support app

Intelligent automation and self service

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Call center leader discussing insights from interaction analytics

Insights and analytics

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Customer experience insights

Be inspired and unlock your potential with the latest perspectives

Customer experience agent using AI to resolve a query

May 2024

Startek® launches Generative AI platform to empower agents and enhance customer experience 

Bridging empathy and efficiency: Startek® Generative AI equips agents to address customer needs with precision, empowering them to deliver exceptional experiences 

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Everest Group Matrix 2024 - Startek

Everest Group names Startek® as a Major Contender in Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 – APAC

Download for insights on Startek® CXM investments, strengths, partnerships and ESG initiatives.

October 2024

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stevie wards - sept 2024

Startek® honored with 4 prestigious Stevie® Awards for Great Employers 2024

Startek® wins 4 Stevie® Awards for 2024, showcasing excellence in leadership, culture, and diversity.

September 2024

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Telkom tower SA

Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23% 

Telkom, South Africa's ICT leader, partners with Startek® to boost customer service excellence, offering end-to-end solutions, fiber, mobile, and IT services.

July 2024

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