Startek | Human-Centered, AI-Powered CX Solutions - Startek

The Art of Human Understanding, The Science of AI

Talk to a CX expert

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The Art of Human Understanding, The Science of AI

Talk to a CX expert

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The Art of Human Understanding, The Science of AI

Talk to a CX expert

The Art of Human Understanding, The Science of AI

Talk to a CX expert

Startek CX Trends 2026 Report: Defining what’s next in CX

Empowering connections, elevating experiences globally.

CX Leadership

0 years+

Delivering impactful experiences

Associates

0 k+

Supporting voice and non-voice services

Languages

0

Building stronger customer connections

Clients

0 +

Trusted by leading brands

Countries

0

Global delivery with local flair

Empowering connections, elevating experiences globally.

35 Years+

CX Leadership

Delivering impactful experiences

38k+

Associates

Supporting voice and non-voice services

36

Languages

Building stronger customer connections

140+

Clients

Trusted by leading brands

13

Countries

Global delivery with local flair

Solutions

Elevate your CX with modular solutions designed to grow with your business needs

One platform. Every channel. Infinite CX possibilities

Smarter self-service. Real results

Fuel business growth with contact centers built to sell, retain and upsell

Global customer support. Local expertise. AI-powered precision

Turn CX data into action—and action into ROI

Combine AI precision and human insight to create a safer, more trusted digital experience

Success story

Case study

Startek helped a leading Canada based airline achieve 95% CSAT and 38% cost savings

Startek deployed a multilingual omnichannel support system powered by GPT-based real-time language translation.

Improved translation accuracy

0 %+

Startek helped a leading Canada based airline achieve 95% CSAT and 38% cost savings

Startek deployed a multilingual omnichannel support system powered by GPT-based real-time language translation.

Improved translation accuracy

0 %+

Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23%

Startek deployed Startek® Interaction Analytics, unifying agent and customer data with AI and NLP capabilities

Improved translation accuracy

0 %+

Digital transformation delivers 34% call deflection for Jemena

Startek deployed 4 NLP voice bots, 112 intents, advanced IVR with outage messaging and integrated agent UI

Improved translation accuracy

0 %+

More case studies

Be inspired and unlock your potential with the latest perspectives

Startek® analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23%

Omnichannel sales support delivers 367% ROI for leading aftermarket automotive retailer

Digital transformation delivers 34% call deflection for Jemena

Industries we serve

Glass Card Slider

Banking and financial services

Cable, media and telecom

Healthcare and Life Sciences

Retail and e-commerce

Gaming-and-technology

Smarter utility experiences

Travel-and-hospitality

Banking and financial services

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AI-Powered CX Solutions

Elevate your CX with modular AI-Powered solutions designed to grow with your business needs

Vertical Slider Aligned Design

Accent and language AI

Accent and Language Adaptation AI Solutions

Multilingual CX that speaks your customer's language

AI for CX & Agentic AI for customer service

Generative and Agentic AI for Customer Service

Human-like AI that learns, acts and scales your support

Workforce intelligence

Workforce Intelligence AI

Smarter scheduling. Happier teams. Superior service

Predictive journey analytics

Predictive Journey Analytics

Turn customer signals into real-time action

Agent assist and co-pilot

Fraud Detection and Risk Management AI

Detect threats instantly. Build trust effortlessly

Fraud and risk management

Conversational AI and Voicebots

From chat to voice—One AI for every conversation

Conversational AI and voicebots

Agent Assist and Co-Pilot

Every conversation, more human. Every agent, more capable

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recognized and certified

Recognized as a leading CX solutions provider

Supercharge your CX with
Startek Solutions

Let’s talk growth

Customer Experience Insights

About Us

Vision, mission and values

Leaders

Corporate social responsibility

Awards and recognition

DEI

Solutions

Omnichannel Contact Center Tech

Sales & Revenue Generation

Customer Service Outsourcing

CX Analytics & Consulting

Intelligent Automation & Self-Service

Agent Experience Solutions

Trust, Safety & Content Moderation

AI-Powered Solutions

Accent and Language Adaptation AI Solutions

Generative & Agentic AI for Customer Service

Workforce Intelligence AI

Predictive Journey Analytics

Fraud Detection and Risk Management AI

Conversational AI and Voicebots

Agent Assist and Co-Pilot

Industries

Banking & Financial Services

Healthcare & Life Sciences

Retail & eCommerce

Telecom & Cable

Travel & Hospitality

Gaming & Media

Utilities & Energy

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