Vision
Bringing brands across the globe closer to their customers through memorable, personalized experiences.
Mission
To effectively combine people, technology and data to deliver customer experience excellence for leading brands, creating value for our customers, opportunity for our people and profitable growth for our shareholders.
Startek® Values
Our associates are central to our mission of combining people, technology and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. Our Values unite us, creating a shared set of behaviors that are common to all associates across Startek regardless of region or role. Our Values work together to guide our decision-making and shape the experience of our associates, our clients and our shareholders.
Delight customers
We build unique solutions around the needs of our clients and their customers.
Living the value means:
- We take the time to listen and understand
- We propose new and innovative solutions
- We build solutions that meet defined customer needs
- We build mutual, long-term relationships
Take responsibility
We are a reliable and trustworthy partner.
Living the value means:
- We use our resources wisely
- We act with integrity
- We protect our clients’ and their customers’ data
- We act in the best interests of our shareholders
Champion innovation
We look at the world differently to find innovative solutions.
Living the value means:
- We champion new technologies and approaches
- We encourage thinking that challenges the status quo
- We expect associates at all levels to share ideas
- We recognize and reward innovation
Work together
We believe that collaboration makes us stronger and delivers better outcomes.
Living the value means:
- We champion diversity and believe diverse teams create better outcomes
- We build trust-based relationships and establish win-win partnerships
- We create opportunities for our associates to learn and grow
- We give back to the communities in which we operate