Create experiences that drive loyalty and engagement

From persona development to defining the metrics that matter, CX strategy solutions from Startek® build your roadmap for success

With out-of-the-box solutions to support small businesses and modular solutions for established brands, cx strategy solutions from Startek uncover the highs and lows in your customer journey to unlock world-class CX design.

CX strategy solutions

Two contact center leaders discussing CX strategy
Startek® journey mapping and CX design

Understand and improve your CX delivery

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Why Startek®?

Startek is one of the leading global CXM providers that supports clients with its 40,000 strong workforce spread globally. With its operational and delivery presence in the Americas, EMEA and APAC, as well as its capability to serve clients globally in multiple languages, it is well positioned to act as a strategic partner to global enterprises.

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Related Posts

Press releases

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Startek® Interaction Analytics wins 2024 BIG Awards for Business

Recognized for excellence in CX Innovation with AI-Driven insights.

November 2024

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Blog

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AI simulations and game-based learning method: Enhance agent training

Boost agent training with AI simulations and gamified learning, fostering agile problem-solving and improved customer interactions in an engaging environment.

November 2024

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Blog

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Conversational AI consulting services: Enhancing your CX

Discover how conversational AI consulting can transform your business. Get in touch with Startek’s expert conversational AI consultants now!

November 2024

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Blog

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AI and agents: How will they co-exist and the role of humans in the middle

Discover how AI and human agents work together to boost productivity, speed responses, and improve customer satisfaction.

November 2024

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Press releases

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Startek® propels Telkom to top honors in 2024 Ask Afrika Orange Index for Call Centre Excellence

Recognized for outstanding call centre performance and strategic partnership with Telkom.

October 2024

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Press releases

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Startek® India recognized with the prestigious SHRM HR Excellence Award 2024 for ‘Excellence in Managing the Distributed Workforce’ 

Startek® has been awarded the SHRM HR Excellence Award 2024 for 'Excellence in Managing the Distributed Workforce'.

October 2024

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Guides & whitepapers

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Next-generation CX pricing for 2025

Unlock next-gen CX pricing insights—align strategies with value-driven models to meet evolving customer needs and maintain a competitive edge.

October 2024

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

CX services

CX services

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Two contact center leaders discussing CX strategy

CX strategy

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An agent filled with happiness utilizes cutting-edge contact center technology

Contact center technology

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A happy call center agent speaking with the customer in a work from home set up

Agent experience and effectiveness

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A customer using self-service solutions in a customer support app

Intelligent automation and self service

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Call center leader discussing insights from interaction analytics

Insights and analytics

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