Create experiences that drive loyalty and engagement

From persona development to defining the metrics that matter, CX strategy solutions from Startek® build your roadmap for success

With out-of-the-box solutions to support small businesses and modular solutions for established brands, cx strategy solutions from Startek uncover the highs and lows in your customer journey to unlock world-class CX design.

CX strategy solutions

Two contact center leaders discussing CX strategy
Startek® journey mapping and CX design

Understand and improve your CX delivery

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Why Startek®?

Startek is one of the leading global CXM providers that supports clients with its 40,000 strong workforce spread globally. With its operational and delivery presence in the Americas, EMEA and APAC, as well as its capability to serve clients globally in multiple languages, it is well positioned to act as a strategic partner to global enterprises.

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Mastering emotional engagement for better customer support outcomes

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The future of retail: How AI is transforming retail industry

Discover how AI in retail is driving innovation, enhancing customer experiences, and shaping the future of the retail industry. Explore key use cases today!

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Contact center performance management: Top 5 strategies

Boost efficiency and customer satisfaction with effective contact center performance management strategies. Learn how to enhance your operations today.

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Guides & whitepapers

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The new age of customer experience – CX trends report 2025

Discover top CX trends for 2025 & learn how emerging tech & strategies can help your business deliver exceptional experiences & boost growth.

January 2025

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Customer experience optimization: Importance and best practices

Explore proven strategies and techniques in customer experience optimization. Discover how to optimize customer experience for better conversions and loyalty.

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How telecom call centers tackle industry challenges and drive revenue

Explore proven strategies and techniques in customer experience optimization. Discover how to optimize customer experience for better conversions and loyalty.

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Press releases

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Startek® recognized with multiple prestigious HR awards in Malaysia 

Startek® Malaysia wins 3 top HR awards, including HR Asia Best Companies 2024, for inclusive policies, career growth focus, and strong student appeal.

December 2024

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

CX services

CX services

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Two contact center leaders discussing CX strategy

CX strategy

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An agent filled with happiness utilizes cutting-edge contact center technology

Contact center technology

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A happy call center agent speaking with the customer in a work from home set up

Agent experience and effectiveness

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A customer using self-service solutions in a customer support app

Intelligent automation and self service

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Call center leader discussing insights from interaction analytics

Insights and analytics

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