From idea to impact: How innovation shapes my work at Startek®

How has your journey at Startek influenced your personal and professional growth, especially in terms of integrating new processes and practices in marketing operations?

Since joining Startek two years ago, the opportunities I’ve been given have significantly shaped both my personal and professional development. From the beginning, I was immersed in the dynamic world of marketing operations, where rapid digital innovation drives change. Startek has offered me the chance to contribute to and lead key projects that enhance our strategic marketing through cutting-edge digital tools. This has pushed me to master the intricacies of each platform, unlocking their full potential and transforming my approach to problem-solving.

What do you find most rewarding about being a champion of innovation in processes and technology at Startek?

This journey of transformation that I am a part of is the most rewarding thing about being a champion of processes and technology innovation at Startek. When I began exploring new tools and strategies, it was with the hope that these innovations would make a difference. Seeing their tangible impact has far exceeded my expectations.

Perhaps the most fulfilling aspect is the trust and support I’ve received from my managers and peers. There’s something incredibly empowering about knowing your colleagues believe in the vision you’re driving. It’s not just about individual success, it’s about contributing to continuous improvement and learning within the company. Every new idea and every optimization we implement feels like a step forward for everyone at Startek.

How do the core values of Startek guide your decision-making and innovative efforts in implementing new processes and technologies within the company?

One of the Startek values — “Champion innovation” — serves as the compass guiding my decision-making and innovative efforts. These aren't just words on a page, they are principles that shape how I approach every challenge and opportunity within the company. When I’m faced with a decision, it’s this commitment to excellence that drives me to seek and adopt best practices and encourages the creativity to think beyond the conventional, explore uncharted territory and take prudent risks.

These values ensure my efforts are not just about keeping up with trends but about setting them. Every new process I implement is a step toward contributing positively to the growth and success of Startek. That’s the most important thing, always.