Startek® Interaction Analytics wins 2024 BIG Awards for Business

Recognized for excellence in CX Innovation with AI-Driven insights

Denver, Colorado – November 20, 2024 – Startek^® a digital-first global customer experience (CX) solutions provider, today announced that its cutting-edge Startek^® Interaction Analytics platform has been honored with the 2024 BIG Award for Business. Presented by the Business Intelligence Group, this award celebrates organizations and products setting new industry standards and driving innovation.

The Startek^® Interaction Analytics platform leverages artificial intelligence (AI) and machine learning (ML) to analyze customer interactions across multiple channels. By uncovering trends, sentiment, and actionable insights, the platform enables brands to enhance customer engagement, streamline operations, and achieve superior CX outcomes.

“We are honored to receive the 2024 BIG Award for Business, a recognition of our commitment to excellence and innovation in customer experience,” said Abhinandan Jain, Chief Growth Officer, Startek. “The success of Startek Interaction Analytics highlights the transformative power of technology to deliver actionable insights that drive better customer engagement, operational efficiency, and business outcomes. At Startek, we remain committed to setting new benchmarks by blending technology, data, and human expertise to empower our clients."

The BIG Awards for Business honor exceptional companies, products, and individuals whose achievements redefine success across industries.

About Startek^®

For over 35 years, Startek has been at the forefront of customer experience management, serving the world’s leading brands. Operating in 13 countries with more than 38,000 associates, Startek delivers personalized experiences across voice and digital channels. Clients span diverse industries, including telecommunications, retail, e-commerce, financial services, and travel.

To learn more visit www.startek.com and follow us on LinkedIn.

About Business Intelligence Group

The Business Intelligence Group was founded to recognize true talent and superior performance in the business world. The BIG Awards for Business uniquely judge organizations through experienced executives who evaluate achievements and performance across industries. Learn more at www.bintelligence.com.

Media relations

Twinkle Sood
Startek
twinkle.sood@startek.com