Top picks
The new age of customer experience - CX trends report 2025
Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23%
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Proactive customer service: Definition, benefits and strategies
Press releases
Startek® India wins Golden Peacock HR Excellence award
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Generative AI Contact Center: Revolutionize Customer Service
Press releases
Startek® India recognized for workplace excellence with ‘Happiest Places to Thrive for 2024’ award
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Generative AI for telecom: Unlocking next-gen solutions
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Generative AI for media: Next-gen solutions
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Mastering emotional engagement for better customer support outcomes
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The future of retail: How AI is transforming retail industry
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Contact center performance management: Top 5 strategies
Guides & whitepapers
The new age of customer experience – CX trends report 2025
Blog
Customer experience optimization: Importance and best practices
Blog
How telecom call centers tackle industry challenges and drive revenue