Top picks

Guides & whitepapers
Guides & whitepapers

The new age of customer experience - CX trends report 2025

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January 2025
Case studies
Case studies

Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23% 

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July 2024
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Press releases

Startek® wins three Comparably Best Places to Work awards 

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Blog

Boost customer experience with call center coaching

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Blog

Differentiating through digital customer experience in telecoms

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Startek life

Championing inclusion: Honoring her voices 

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Blog

How automated quality management supports contact centers

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Press releases

Startek® honored with Great Place To Work® certification in India 

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Blog

Community connections: How Startek® is driving change in South Africa 

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Blog

The role of knowledge management in customer service

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Startek life

Beyond the headset: My career path at Startek® 

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Press releases

Startek® named to the 2024 Global Outsourcing 100® list by IAOP 

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Blog

Transform support operations with contact center outsourcing

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Blog

Elevate Your Brand with a Customer Service Chatbot

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