Top picks

Guides & whitepapers
Guides & whitepapers

The new age of customer experience - CX trends report 2025

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January 2025
Case studies
Case studies

Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23% 

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July 2024
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Press releases

Startek® global capabilities recognized by Everest Group

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Press releases

Startek® realizes benefits of investment in people, process and infrastructure

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Guides & whitepapers

HFS/Startek CXO Research 2022: The future of experience in a hybrid reality

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Webinars & events

HFS: 2022 CXO research

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Blog

Webinar recap: Improving customer experience in contact Centers through next-gen analytics and insights

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Webinars & events

Improving CX in contact centers through next-gen analytics and insights

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Guides & whitepapers

Improving customer experience in contact centers through next-gen analytics and insights

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Blog

Webinar recap:Empathy-essential ingredient for customer engagement

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Case studies

Omnichannel sales support delivers 367% ROI for leading aftermarket automotive retailer

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Webinars & events

Empathy: The essential ingredient for customer engagement

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Blog

The impact of social media on customer experience

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Blog

How call center analytics can improve agent productivity and customer experience

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