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The new age of customer experience - CX trends report 2025
Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23%
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Startek® Honduras recognized as a top-of-mind employer in the Employers for Youth (EFY) 2024 ranking
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The power of hybrid AI-human support in customer service
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Startek® wins Gold for Excellence in Hybrid Work Management at Economic Times Human Capital Awards 2025
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Proactive customer service: Definition, benefits and strategies
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Startek® India wins Golden Peacock HR Excellence award
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Generative AI Contact Center: Revolutionize Customer Service
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Startek® India recognized for workplace excellence with ‘Happiest Places to Thrive for 2024’ award
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Generative AI for telecom: Unlocking next-gen solutions
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Generative AI for media: Next-gen solutions
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Mastering emotional engagement for better customer support outcomes
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The future of retail: How AI is transforming retail industry
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Contact center performance management: Top 5 strategies