Insights

How to improve call center agent performance? Ten strategies

Customer experience insights: How to gather and use them

Financial services call center: boost customer satisfaction

Generative AI vs predictive AI: which is right for you?

Conversational AI in retail: boost sales and efficiency

Startek® India honored with ‘HR Excellence Award for Excellence in Line of Business Strategy’ by BW People and BW Businessworld 

Startek® honored with 4 prestigious Stevie® Awards for Great Employers 2024

AI call centers: transform your customer experience with AI

Startek Agent AI® delivers superior Customer Experience. Startek® provides industry-leading NPS and AHT enhancements with PixieBrix

Generative AI in banking: Exploring transformative solutions

Omnichannel contact centers: Use cases, features and software

Startek® expands UK operations with acquisition of a strategic stake in Intelling