Top picks

Guides & whitepapers
Guides & whitepapers

The new age of customer experience - CX trends report 2025

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January 2025
Case studies
Case studies

Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23% 

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July 2024
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Press releases

Startek® India recognized with the prestigious SHRM HR Excellence Award 2024 for ‘Excellence in Managing the Distributed Workforce’ 

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Guides & whitepapers

Next-generation CX pricing for 2025

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Blog

Contact center workforce optimization: Detailed strategies

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Blog

Customer experience platform: Transform your business

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Press releases

Startek® India recognized among India’s Best Workplaces for Women 2024 – Top 10

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Blog

Conversational AI in telecom: Boost your bottom line

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Blog

The Startek AI-powered CX revolution: A conversation with Everest Group 

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Blog

Startek® South Africa: A hub of excellence

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Analyst reports

Everest Group names Startek® as a Major Contender in Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 – APAC

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Blog

Call center analytics: maximize your call center performance

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Blog

Customer experience automation: Transform your CX strategy

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Blog

How to improve call center agent performance? Ten strategies

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