Top picks
The new age of customer experience - CX trends report 2025
Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23%
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Startek® South Africa: A hub of excellence
Analyst reports
Everest Group names Startek® as a Major Contender in Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 – APAC
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Call center analytics: maximize your call center performance
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Customer experience automation: Transform your CX strategy
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How to improve call center agent performance? Ten strategies
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Customer experience insights: How to gather and use them
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Financial services call center: boost customer satisfaction
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Generative AI vs predictive AI: which is right for you?
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Conversational AI in retail: boost sales and efficiency
Press releases
Startek® India honored with ‘HR Excellence Award for Excellence in Line of Business Strategy’ by BW People and BW Businessworld
Press releases
Startek® honored with 4 prestigious Stevie® Awards for Great Employers 2024
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AI call centers: transform your customer experience with AI