Top picks

Guides & whitepapers
Guides & whitepapers

The new age of customer experience - CX trends report 2025

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January 2025
Case studies
Case studies

Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23% 

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July 2024
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Blog

Multilingual Customer Experience Strategy: Benefits & Challenges

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Blog

A bold new chapter for the Startek® brand

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Blog

How technology is disrupting CX in the hospitality industry

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Blog

The impact of AI on CX in telecom

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Blog

Telecom 2023: Five trends shaping customer experience

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Blog

Social Media and Customer Experience: 6 ways to improve travel and hospitality

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Blog

Webinar recap: Role of social media in CX

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Blog

Contact center best practice: How to improve agent experience

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Blog

Webinar recap: Transforming agent experience

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Blog

Omnichannel contact center: 5 steps to world-class CX

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Blog

Webinar recap: HFS research CXO 2022

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Blog

Webinar recap: Improving customer experience in contact Centers through next-gen analytics and insights

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