Technology-agnostic solutions for secure, personalized CX

Flexible, tailored contact center technology from Startek builds your foundation for CX success

Technology shapes the experience your brand delivers. The right technology makes your CX seamless across live and digital channels and gives agents a 360-degree view, enabling more engaging and personalized interactions. Technology agnostic, Startek delivers flexible, cost-effective solutions by understanding your unique business goals and deploying the best fit for your needs. From tools that enable teams to work securely in a remote environment to solutions that ensure effortless social media management, the contact center technology from Startek ensures your brand stands out from the crowd.

Contact center technology solutions

An agent filled with happiness utilizes cutting-edge contact center technology
Startek® cloud

Enable teams to work efficiently and securely across geographies

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An agent filled with happiness utilizes cutting-edge contact center technology
Startek® LISA

Deliver real-time, personalized and effortless social CX

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Why Startek®?

Recognized as a Leader in Work From Home Services in the Global ISG Provider Lens™ quadrant report on Contact Center – Customer Experience Services 2022, Startek anticipates your needs to deliver consistently world-class experiences in a hybrid world.

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Startek® Interaction Analytics wins 2024 BIG Awards for Business

Recognized for excellence in CX Innovation with AI-Driven insights.

November 2024

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AI simulations and game-based learning method: Enhance agent training

Boost agent training with AI simulations and gamified learning, fostering agile problem-solving and improved customer interactions in an engaging environment.

November 2024

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Conversational AI consulting services: Enhancing your CX

Discover how conversational AI consulting can transform your business. Get in touch with Startek’s expert conversational AI consultants now!

November 2024

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AI and agents: How will they co-exist and the role of humans in the middle

Discover how AI and human agents work together to boost productivity, speed responses, and improve customer satisfaction.

November 2024

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Press releases

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Startek® propels Telkom to top honors in 2024 Ask Afrika Orange Index for Call Centre Excellence

Recognized for outstanding call centre performance and strategic partnership with Telkom.

October 2024

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Press releases

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Startek® India recognized with the prestigious SHRM HR Excellence Award 2024 for ‘Excellence in Managing the Distributed Workforce’ 

Startek® has been awarded the SHRM HR Excellence Award 2024 for 'Excellence in Managing the Distributed Workforce'.

October 2024

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Guides & whitepapers

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Next-generation CX pricing for 2025

Unlock next-gen CX pricing insights—align strategies with value-driven models to meet evolving customer needs and maintain a competitive edge.

October 2024

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