Create experiences that drive loyalty and engagement
From persona development to defining the metrics that matter, CX strategy solutions from Startek® build your roadmap for success
With out-of-the-box solutions to support small businesses and modular solutions for established brands, cx strategy solutions from Startek uncover the highs and lows in your customer journey to unlock world-class CX design.
CX strategy solutions
Why Startek®?
Startek is one of the leading global CXM providers that supports clients with its 40,000 strong workforce spread globally. With its operational and delivery presence in the Americas, EMEA and APAC, as well as its capability to serve clients globally in multiple languages, it is well positioned to act as a strategic partner to global enterprises.
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Guides & whitepapers
The new age of customer experience – CX trends report 2025
Discover top CX trends for 2025 & learn how emerging tech & strategies can help your business deliver exceptional experiences & boost growth.
January 2025
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Customer experience optimization: Importance and best practices
Explore proven strategies and techniques in customer experience optimization. Discover how to optimize customer experience for better conversions and loyalty.
January 2025
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How telecom call centers tackle industry challenges and drive revenue
Explore proven strategies and techniques in customer experience optimization. Discover how to optimize customer experience for better conversions and loyalty.
January 2025
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Startek® recognized with multiple prestigious HR awards in Malaysia
Startek® Malaysia wins 3 top HR awards, including HR Asia Best Companies 2024, for inclusive policies, career growth focus, and strong student appeal.
December 2024
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Startek® recognized for Best CEO and Best Company Culture at the 2024 Comparably Awards
Startek® wins Best CEO & Best Company Culture at 2024 Comparably Awards, showcasing leadership excellence and a commitment to employee success.
December 2024
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From idea to impact: How innovation shapes my work at Startek®
Follow Irwin Cardozo's Startek® journey in marketing, from launching a new website to mastering cutting-edge digital tools.
December 2024
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What is a retail call center and why your business needs one?
Looking to optimize your retail support? Discover how retail call center services and outsourcing improve customer experience and drive success.
December 2024
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Elevate your CX with modular solutions designed to grow with your business needs
CX services
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CX strategy
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Contact center technology
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Agent experience and effectiveness
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Intelligent automation and self service
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